Terms & Conditions
Last updated: 07/01/2025
Welcome to Enchanted Wedding Film. By using our website or booking our photography and/or videography services, you agree to the following terms and conditions.
Services
We provide professional wedding photography and videography services tailored to each client. Details of services, coverage hours, and deliverables will be outlined in your individual contract or booking agreement.
Booking & Payment
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A non-refundable retainer (typically 50%) is required to reserve your date.
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Remaining balance is due no later than [e.g. 14 days] before the event.
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Payment plans may be available upon request.
Cancellations & Rescheduling
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If you cancel your event, the retainer is non-refundable.
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If you reschedule and we are available, your retainer may be transferred to a new date.
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If we are unavailable for the new date, the original retainer is forfeited.
Creative Rights
We retain the copyright to all images and video we create. Clients receive a limited license to use the final, edited files for personal use (printing, sharing, social media, etc.).
Raw footage or unedited images are not included unless specified otherwise.
Delivery
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Galleries and films are delivered digitally within the timeframes outlined in your agreement.
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Delivery times may vary during peak season but we always strive for prompt turnaround.
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Sneak peeks or teasers are included in certain packages.
Usage & Promotion
We may use images and video for portfolio purposes, including our website, social media, and marketing materials, unless you request otherwise in writing before your session/event.
Liability
We will take every reasonable measure to ensure reliable, high-quality service. However, in the unlikely event of illness, injury, equipment failure, or other circumstances beyond our control, we reserve the right to substitute a trusted associate or issue a refund/partial refund based on services rendered.
Website Use
All content on this site (photos, videos, text, branding) is the property of Enchanted Wedding Film & Photo LLC and may not be copied or reproduced without written permission.
Questions?
We’re happy to answer any questions about these terms or your specific agreement. Contact us at hello@enchantedweddingfilm.com.
Thank you for choosing Enchanted Wedding Film—we’re honored to be part of your story.